Mastering Communication and Style

Online retailers make it pretty easy to return items you purchase if you are not satisfied. But what happens to those items? Are they just put back in the system and sold to someone else? This episode begins with the surprising answer. https://www.cnn.com/2021/01/30/business/online-shopping-returns-liquidators/index.html

Just because you can get a medical test for something you are concerned about doesn’t mean you should. That’s according to my guest Dr. Suzanne O’Sullivan. She is a consultant neurologist and clinical neurophysiologist and author of the book The Age of Diagnosis: How Our Obsession with Medical Labels Is Making Us Sicker (https://amzn.to/41Re7Or) . Listen as she explains how medical tests can cause undue anxiety and lead you down a rabbit hole of worry that may be unwarranted. Just because you have a symptom doesn't always mean it needs a diagnosis and treatment.

You talk to people all day long. Are you good at it? Do you consider yourself a strong verbal communicator? For those of us who are not 100% confident in how we speak, I have Michael Chad Hoeppner in this episode with some great suggestions to improve your verbal skills. He is a communications expert who has coached presidential candidates, CEOs, and Ivy League deans. He is author of the book Don’t Say Um: How to Communicate Effectively to Live a Better Life (https://amzn.to/441pK6I).

On the front of every man’s suit or sport jacket, there are buttons. So which ones do you button and which ones do you leave open – and when? Listen and you will hear what Esquire magazine has to say on the topic. https://www.esquire.com/style/mens-fashion/advice/a33367/how-to-button-suit-jacket/

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