Online Reviews
The Bottom Line
00:00
Do You Know How to Deal With Negative Reviews?
Recency is a really important factor in the reviews, but also looking ate the way that business s will respond on reviews as well. 64 % of consumers are interested in knowing how does the business quickly deal with a negative review? And they're not anticipating seeing all positive, all five star reviews, and all f consumers will look upon that with suspicion as well.
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