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amy gallow: Tending to our toughest work relationships is worth the trouble. The path to improving them starts with understanding why certain types of difficult people act the way they do. Then using tactics and phrases to match that type, little by little, you can build a functional relationship for the sake of your sanity and career. Every guest is using a pseudonym so that they can speak more candidly about their situation.

Lynne has a colleague in a different department whose work is interdependent with hers, and he’s been surreptitiously encroaching on the scope of her role. He’s also been criticizing her behind her back. During their regular one-on-one meetings, he says everything’s fine, and he never mentions the work he’s doing that falls outside of his responsibilities.

When she raised these issues to him, he changed the subject. Lynne worries that the ongoing bad-mouthing and overstepping are damaging her reputation. What should she do? What should you do if you find yourself in a similar situation?

In this episode, Amy G talks with Lynne and recommends tactics for her to try. By the end of the episode, Lynne has a clear way forward and knows what she needs to do to improve her working relationship and protect her career.

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