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How to Never Have Trainers to Your Clients Again
So I was actually reading this book, which is considered one of the best operations books of all time. Dr. Sgrove said there's only two reasons that someone is not going to do what you want them to do. It's either because they don't know how or they don't want to. And so your job is to train and to motivate. That is all. The third piece would be communication. Because some people might have the skill and might want to do it. They just, you're not communicating well. So when you understand that those are the fundamentals, that is it. Then it's like, okay, then what are the action steps that we have to do