2min chapter

Because You Need to Know® cover image

Better Communities of Practice with Andrew Trickett

Because You Need to Know®

CHAPTER

The Importance of Listening to Your Demographic

Senior management absorbs, listens, reflects and processes. And then they picked the point to interject instead of being involved or trying to drive the conversation. It builds the expectation that junior folks have an open playpen to work in without interference. That gives us energy and creativity, perfect habitat to flow in. Andrew: "It's a crowd surfing method of gaining perspective"

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