Retention Trumps Profitability

When it comes to growin your business, retention trump sals. A five % increase in retention will increase your profitability by 20, 25%. Once youhave a clint you by from you once, it's a way more easy to get them to buy from you again and again. For us, we try nt keep like customer as the central model is everything we do. It's all about ourca, will this make the climate happier? Will it increase retention? Rase, because that's all we want to do, and will get te better results. And then also showhing that you care. Like ev single week, we're trying to give something to our client along