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The Importance of Sharing Your Mistakes
"Only a fool learns from his own mistakes, right? We should all be trying to learn." "I think you really need a culture of safety. I mean, it's a process we're working on every single day building that culture of psychological safety and sharing of mistakes," he says. "'We almost disconnected the ventilator because it looped under in this way' That's like, well, you got to share that, you know? So all right, you can't let your almost wrongs become wrongs'"