AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Gaslighting in Organizations
This chapter explores the issue of gaslighting in organizations, particularly at high levels when incentives are not aligned with human-centered work. It discusses the impact of gaslighting on employees, leading to burnout and disillusionment. The chapter also examines the complicity of design in this system and the shift towards product thinking in the design profession.