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MBA 4: Marketing and the Ultimate Hose Nozzle

Planet Money Summer School

CHAPTER

How Luxury Brands Create a Different Kind of Emotional Need in Their Customers

Luxury brands have to create a different sort of emotional need in their customers. The Birkin bag by the French luxury brand Hermes has been the it bag for the rich and powerful, but they're very hard to buy. Even having the money isn't the really hard part: Finding one two by? That is tricky, even for professionals.

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