The Mistakes of Leaders in Mission Critical Teams

Leaders must be aware that the way people behave and respond to your questions or your way of leading, it's nothing personal. They don't have a reference point from their societal upbringing. And so we've got to be able to say, okay, this is how I make decisions. This is what I expect to believe in. And then I know what I'm doing. If I came in as a leader and told everyone what to do in Norway they would think I was an idiot," he says.