With the unemployment rate down to 3.5%, some employers are struggling to fill key positions and offering promotions as a way to keep employees from leaving. We talk to Ebony Martin, a lab technician at a hospital in Chicago who thought about finding work elsewhere but instead received a promotion. She’s now thriving in her new role, but for some of the newly promoted that’s not the case. We hear from Steve Dion, a leadership coach, consultant and former HR executive who works with people who need help after their companies promoted them a little too early. He tells us what companies and individuals can do to make sure those elevated to new roles get the support they need.

Send us your stories about work and careers! Email aswework@wsj.com, or leave us a voicemail at 212-416-2394.

Further Reading

These Workers Wanted to Quit Their Jobs. They Got Promoted Instead 

You Got the Big Offer. What if You Don’t Want It? 

Five Signs Workers Still Have Power in this Labor Market  

Workplace Report 

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