The Founders’ List: "The 3 Types of Platform Companies" by Elad Gil (Color Genomics & Twitter)
The NFX Podcast
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Introduction
Elad Gill: Platforms and products have fundamentally different characteristics. Infrastructure products are often necessary for a product to function, he says. Ease of use? Cost? Uptime? Differentiated features or historical customer data helps you lock in your customer base is what makes an infrastructure company's success more likely than people think. The best infrastructure companies have clear economies of scale or network effects - Twilio can negotiate better deals with carriers by aggregating volume from its customers.
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