Episode 029 - Mapping Content Ecosystems with Scott Kubie
The Object-Oriented UX Podcast
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How to Separate Twitter and LinkedIn for Customer Service
Channels are like where content happens, goes to or conversations happen. Your Twitter timeline is really one channel and your Twitter DMs are another channel. And the Twitter widget on your.com is another channel. Those might have four different purposes need to be managed by four different teams has they might you might have different style guidelines that apply to them.
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