Limits of brand marketing measurement

For 37signals, flashy ad campaigns and traditional brand promos have never been the way to go. This week, Jason Fried and David Heinemeier Hansson share why traditional marketing methods like billboards, paid social media posts, and keyword ads don’t give them results. They talk about how meaningful marketing comes from genuine support and real connection.

Key Takeaways

• 00:12 – Why marketing ROI looks different for every business
• 10:35 – Spend your marketing budget on companies and people you believe in
• 17:35 – What kinds of marketing actually does work for 37signals
• 28:02 – How AI is making the authentic human connection stand out

Links and Resources

• Record a video question for the podcast
• Books by 37signals
• Sign up for a 30-day free trial at Basecamp.com
• HEY World | HEY
• The REWORK podcast
• The Rework Podcast on YouTube
• The 37signals Dev Blog
• 37signals on YouTube
• @37signals on X