How to Understand and Distinguish Feedback That Conflicts With Your Priorities

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Jasmine: I think knowing the context in which that feedback was given is helpful. Ella: How to understand and discern feedback that isn't really a priority for me right now. You know, the reality of it is you're working. This is not your full time job by no means. Jasmine: Do you mind if we delegate some of this back to you because we're doing the best we can? Oh, we probably won't remember that. Next time, can you please bring the table cloth? Put them to work.

What do you do when no one will give you actionable and useful feedback? That’s the situation our guest, an aerospace engineer, has been in for years. And while she’s managed to move up within her company, she feels like she’s missing out on information that would clarify her standing there and secure her future success.

Ella Bell, an expert on interpersonal communication and organizational behavior, shares creative ways to draw out people’s perceptions of your performance and potential. She also offers advice on how to make sense of the feedback you do receive. It can be especially tricky if you don’t agree with what someone says or if their comments don’t align with your priorities. We talk through both scenarios and give suggestions for how to respond.

Guest expert:

Ella Bell is a professor at the Tuck School of Business at Dartmouth

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