Covid Hit, and It Meant a Huge Start for the Organizations That Had That Primtive Model

All our primitive models, a that indiractte customers down the drain like it was a never seen before world in the time that we've been digital. And so it meant that a lot of our primtive models didn't apply any more, o didn't work. So if you had those alert, that monitory and alert in place, you would know first, essentially. If i needed, in this case, it did need many intervention, you could do that first.