How to Deal With Failure

Not every decision we make is going to work out. But it's way better for the leader to know this decision isn't working out because it just wasn't the right decision as opposed to, well, I'm not sure if everybody is fully bought into its execution. We're such big fans of Alan Mulally. He said, the way I see it is that you make a plan and then you work the plan. And if the plan's not working, then make a new plan. Or if you're not working the plan that you made, well, then hold each other accountable and start working the plan.