How to Be a Better Manager

I got in it to help others. I thought I had a decent career and I didn't think all of it was helped along the way. That still really is the underbelly of what I do. The only way you can get promoted is to find a way. You can't always be sexy and lovely. Sometimes it's got to be grind. And when you do that, that is a massive achievement. We don't have mega-intelligible staff, but not because we're mega-intelligent. When you've never cracked football, no bit of me cracked? Don't forget the first time before you finish seventh. It's human nature to think this isn't good