The Exit Five CMO Podcast (Hosted by Dave Gerhardt) cover image

Fixing the Disconnect Between Marketing and Sales with Talya Heller

The Exit Five CMO Podcast (Hosted by Dave Gerhardt)

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Empathy in Buyer Enablement

This chapter explores the shift towards buyer enablement in marketing strategies, highlighting the importance of understanding the buyer's perspective throughout the purchasing process. It discusses how empathetic marketing can bridge the gap between expectations and reality, particularly in complex software purchases. The conversation also emphasizes the need for targeted marketing resources, such as tailored sales materials and effective battle cards, that resonate with internal stakeholders and enhance collaboration between marketing and sales teams.

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