Mastering Conversations: Say the Right Thing with Kenji Yoshino
Negotiate Anything
00:00
The Importance of Accepting Mistakes
Sally Kohn: I think there is a perception that it's hard to recover from making certain types of mistakes, because the punishment for saying the wrong thing can come swift and forcefully. She says if you have the right skills and the right mindset, you can course correct in the moment and get things back on track. Kohn: We will make mistakes throughout life, but we'll also make mistakes throughout these conversations. And part of getting better is sort of admitting when we've made mistakes and trying to improve.
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