Leading From "We," Not "I" -- David Novak (Yum! Brands)
Wisdom From The Top with Guy Raz
Recognizing and Appreciating Employees
The chapter explores how the guest transformed a troubled KFC franchise by using rubber chickens as tokens of recognition, fostering a culture that values employees. It delves into the challenges of leading within a corporate structure and emphasizes collaboration and trust-building with franchise owners for business success.
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