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Greatest Hits: Introspection with the Ladder of Inference

Troubleshooting Agile

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The Role of the Friend in the Conversation

Jeffrey: Can I try describing what our listeners might try as homework? So they'd find some kind of interaction and it would be, I said, you said, so it's like he said, she said, but only one. And that could be as they're pairing with someone or working with a product manager. Jeffrey: Once we understand cognitive biases, once we have these models,Once we have these assumptions, it becomes really easy to spot them in other people. It remains just as hard to see them in yourself.

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