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Ep. 43: Catalysts of Change: The True Role of a User Researcher with Nikki Andersen

UX for AI

CHAPTER

The Importance of Being a Facilitator

As a researcher, you need to be able to work with people and align them. I lost count how many workshops, like just two hour workshops, a speedy workshop with executives that ended up in nowhere. It's not just empathizing with users, you have to empathize with everybody on your team. So yeah, it really can be for a facilitator to be an unbiased neutral perspective who cares a lot about people. 100%.

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