How to Manage and Resolve Conflict with Cheyanne Cierpial
Negotiate Anything
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How to Distinguish Between Productive and Unproductive Conversations
How do you know when and why conflict is good versus how do you knowWhen it's bad? And whether or not a conversation is productive or unproductive depends completely on what your goals are. So going into a conversation, you have to be very clear with yourself and with the other person with regard to what you hope to accomplish in the conversation. If a conversation is becoming unproductive, usually it's because we are reaching impasse.
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