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001: Tackling Change & Difficult Conversations

Habits of Leadership

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What's Your Script in Conflict Resolution?

Be specific about the when. So last week in our team meeting, by not having your program ready and then bringing it really back to the eye statements that they talk about in conflict resolution. How did that make me feel? I felt that down and I felt a bit disrespected to be honest. And I'm worried about how this might end up impacting the students. Then if we employ some of the tenants from emotional intelligence, then it's going to set you up to at least understand where that person's at. You'll come out with action not just in the short term, but over a longer period of time as well.

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