Reduce the Number of Decisions You Need to Make

This week’s question is about deciding what to work on and prioritising

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Episode 216 | Script

Hello and welcome to episode 216 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

We’ve covered prioritising before in this podcast and it is an important part of being more productive and ensuring that what you are working on is meaningful and moves the right things forward. 

However, for those of you who have created a good solid system, you are likely struggling with deciding what to work on. If you are collecting a lot of inputs—tasks, events and ideas—at some point you will have to make a decision about what to do about those collected inputs and, more importantly, when you will do something about them. 

And those decisions can be very difficult. So, that is what we will be exploring in this week’s podcast.

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Okay, on with the show and that means it’s time to hand you over to the Mystery Podcast Voice for this week’s question:

This week’s question comes from Shelly. Shelly asks: Hi Carl, thank you for all the work you produce each week, I have a question about choosing which tasks to work on. I usually begin the day with around thirty tasks in my to-do list and I never complete them all. I feel guilty about rescheduling a lot of tasks. How do you choose which tasks to work on each day?

Hi Shelly, thank you for your question. 

This is a great question because it touches on a hidden aspect of productivity and time management. 

All productivity and time management systems focus on collecting and organising stuff. Writing everything down and then organising it in a way that means something to us. What often gets forgotten is finding the time to complete these tasks we collect. And, more importantly, deciding which is important and which is not. How do you do that? 

Well, time sensitivity is one way. Due dates and deadlines are great motivators for getting things done. If you have a deadline for something, you are going to be more likely to complete it. This becomes even more important if the deadline was given to your by your boss or someone in authority over you. 

Your life would be easier if you spent a little time each week doing your taxes—organising your receipts and income and expenditure—rather than leaving a year's worth until a few weeks (or days) before the tax assessment deadline. But, hey, when I don’t have to submit my tax information for ten months, why would I spend an hour every weekend pulling together everything I spent and earned this week? There’s no imminent deadline, so there’s no urgency and therefore it’s not a priority. 

So we leave it until a week or two before it’s due and now it’s not an hour, we are talking days if not a whole week doing work on submitting taxes. 

If you want to stop the tyranny of tax assessment time, then do a little each week (or month) to keep it organised. It’s not about making it a priority, it’s about making it something you do regularly. 

A bigger problem you will be facing each day Shelly, is a phenomenon called “over-choice”. Basically, what this means is when we are faced with a lot of options to choose from, we find it very difficult to decide. We become overwhelmed and anxious about whether we are making the right decision or not. 

If you were to wake up tomorrow morning and have one item to do. You would do it. No matter how big or difficult the task was. You would do it. First of all you would be focused and secondly, there’s no decision to make. You are doing that one thing. So you get on and do it. 

But we don’t do that do we? We see how easy it is to add things to our task managers and then, so we don’t forget something, we add a random date to a task that roughly equates to when we think it needs doing. 

Unfortunately, this strategy leads to tasks coming up on our daily lists that don’t actually need to be done that day but clutter up your today’s task list. When you look at that list in the morning, you have far too many decisions to make. 

We try and rationalise that by looking for the urgent tasks—but you often find even that filtering approach leads to too many tasks to complete in one day. We think everything is urgent and the problem there is if everything is urgent which one do you work on first? 

What we end up with is a list that gives us too much choice and then we face the paradox of choice—as Barry Schwartz wrote about in his book by the same name. 

You make have heard of the studies into choice. When we have a limited number of choices of a particular product we are much more likely to buy one than if we are faced with too many choices. I believe the statistics were when faced with a limited choice 80% bought. When faced with a lot of choices, only 3% chose something. 

This is the same for your daily task list. Too many items on that list and you will waste so much time trying to pick something. More often than not you won’t and will stop looking at your to-do list and instead do whatever someone else tells you to do. It’s easier and you delegate choosing to someone else. 

It’s why we procrastinate. We have far too much choice. 

So, if you want your to-do list to become more effective; you must reduce your list of tasks for the day. 

How do you do that?

Well, first look at how you are writing your tasks. Make sure it is very clear what you need to do. I see people writing things like “Paul 353 2458 3579” and expect to know instantly what that task means. It looks like the name Paul and a telephone number. So you may deduce you need to call Paul. But why do you need to call him?

You’d be far better-writing something like: “Call Paul about expected shipment date for Yorkshire Tea”. As soon as you read that you instantly know what you need to do. 

The key to writing your tasks is to make sure there is an action verb in the sentence. If you make it very clear what needs to be done with a task you reduce the number of decisions you need to make. And that is really the secret here. 

Reduce the decisions you need to make. 

And this can be done in another way. Let’s take email. We all get it, some more than others. If you are not staying on top of your email daily, it builds up to a point where you become swamped and overwhelmed. 

There are two parts to managing email. Processing; where you decide what, if anything, needs to be done with an email. And doing email—where you respond or act on the email you have decided needs action from you. 

Now if you are randomly looking at your email throughout the day, you lose focus on what you were working on. You get dragged away from what you decided to do that day and can quite easily spend a lot of time just responding to email. If you set aside some time each day for processing—say thirty minutes before lunch or first thing in the morning and then a set amount of time each for responding to your actionable email, you reduce the decisions you need to make. 

If, for example, you set 4pm to 4;45pm for responding to your actionable email each day, you now no longer have to decide when you will respond. You know you have time for that later in the afternoon. All you need to decide, when an email comes in, is whether or not you need to action it. You’ve simplified your decision making. 

With this method, you no longer need to be sending emails to your task manager. All you need now is a single time block in your calendar that tells you when it’s time to clear your actionable email. 

What about all those follow-ups and calls you need to make? I find these are often the cause of a lot of clutter in a task manager and are likely to be the tasks that get put off again and again. 

Rather than randomly adding these to a task manager, you could group them together as subtasks in a recurring task that tells you to do your calls. Or, if you are in sales and need to follow up with clients regularly to see if they need something, you could put them on a spreadsheet. That way you can record information like when you last called them and any information that would be useful when you do call them. 

All you need do then is have a single task telling you to review your calls list. 

This is the reason why I stress the importance of knowing what your core work is. This is the work you are paid to do, not the voluntary work you have committed yourself to by using the word “yes” too often. 

Once you know what your core work is, you can make sure you block time out on your calendar for doing that core work. Again, once you have done this there’s no decision to make. You look at your calendar and you see what you must do. The decision is already made. 

I write a blog post each week. It’s part of my core work. I have set aside Monday morning, once my early morning calls are complete for writing. It’s non-negotiable. It’s what I do. So now, I don’t have to try and decide when I will write the blog post. I know I will be writing the blog post on Monday morning. The only decision I need to make now is what will I write about? I’ve reduced my decisions by 50%.

The key to building more manageable to-do lists, Shelly, is in reducing your choices. The less you have to choose from, the easier that choice will be to make. 

This can be achieved by making sure you are very clear about what you want to get accomplished each day and the best time to do this is the evening before. 

When you give yourself ten to fifteen minutes before you end the day to make decisions about what you will work on the next day, you no longer have to waste time picking a task. You wake up with a clear set of objectives for the day and you can get started. 

The strange thing is once you start to see that most of our productivity problems are caused by the decisions we have to make each day you start to find ways of reducing those decisions. I am a bit extreme here. A couple of years ago I decided I hated having to think about what to wear on my videos each time. So I decided I would wear a navy blue t-shirt. Since I made that decision I have accumulated about twelve navy blue T-shirts. I have six long-sleeve for the winter and six short-sleeved ones for when the temperature gets warmer. 

I’ve also been eating the same thing for breakfast and dinner each day for around eight years. This means I don’t have to worry about calories because I eat roughly the same amount of calories each day and I don’t have to decide what to eat. I already know that when I have breakfast today I will have Greek yoghurt with blueberries and mixed nuts. For dinner, I will have chicken salad and a bowl of fruit to finish. 

Now, I don’t expect people to follow my lead here. I am not a foodie. So eating the same thing eat day doesn’t worry me. I don’t get bored. And I do have a free day every Saturday where I can eat anything I want. And as for my clothes, I rarely meet people in person these days—certainly not since the pandemic began—so wearing the same kind of clothes each day isn’t an issue for me. 

Finally, I would recommend you build as much structure into your day as possible. Doing the same kind of things at set times each day and week isn’t boring. It prevents procrastination. It reduced the number of decisions you need to make and it keeps your task manager clean and tight. You will find you no longer have to reschedule as many tasks are you are doing now and with consistency, life will become so much easier and less overwhelming. 

I hope that has helped, Shelly. Thank you for your question. And thank you to you too for listening. It just remains for me now to wish you all a very very productive week.