The Look & Sound of Leadership cover image

The Art of Chat

The Look & Sound of Leadership

00:00

How to Get the Most Out of Chat

Chat is a social contract where we agree to hit whatever ball the other person sends our way. When someone asks a question, replying with a terse, one or two word answer violates the spirit of the game. Keep the ball going back and forth. Don't be brief. Respond with details at a moderate length. Be willing to be tired. Like any other skill, it takes effort, especially at first. But don't avoid it just because it's unfamiliar. You'll get better over time.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app