
The Art of Chat
The Look & Sound of Leadership
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How to Get the Most Out of Chat
Chat is a social contract where we agree to hit whatever ball the other person sends our way. When someone asks a question, replying with a terse, one or two word answer violates the spirit of the game. Keep the ball going back and forth. Don't be brief. Respond with details at a moderate length. Be willing to be tired. Like any other skill, it takes effort, especially at first. But don't avoid it just because it's unfamiliar. You'll get better over time.
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