
392: How uncovering customer pains and unmet needs led to launching a rapidly growing product – with Matt Danna
Product Mastery Now for Product Managers, Leaders, and Innovators
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The User Experience of a Salon or Spa
Sha and i were working on a research project when they decided to look at how salons booked appointments online. They found that the front desk staff has outside control over the profitability of the business simply by how they place appointments on the calendar. A building is an office o the calendar works as if constraint solvers taking all these imputs and then figuring out what's the most ideal time to place this appointment.
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