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This New Way
The Importance of Caring for Your People
Melissa Silverstein: I was so focused on the relationship and them having the experience of a caring boss that I'd lost the plot on effectiveness for my team. She says she had long searching one-on-one meetings with her employees, but didn't know how to hold people accountable when they screwed up. "I'm being paid to do a job,"Silverstein said; it's important to be clear about what you're actually committed to.
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