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When Do You Start Closing?

Selling In The Motor Trade

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Mastering Relationships in Automotive Sales

This chapter emphasizes the crucial distinction between simply selling cars and fostering meaningful relationships in the automotive industry. Through personal anecdotes and industry insights, it highlights the importance of understanding customer needs and building trust as fundamental sales practices, especially in a post-pandemic world. The conversation reflects on the shift towards customer knowledge and effective communication as vital components for success in a competitive sales environment.

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