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How The “User Experience” Became A Thing & How To Change Someone’s Mind

Something You Should Know

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The Importance of Smiles and Laughs

I was baffled by it as well and so that's kind of the next question that I pursued. What evidence do you have for why you think women enjoy this? They just didn't believe me, they would all come back with some variation on the theme that I was particularly sensitive and that I couldn't speak for all women. So what does this experience all tell you about what does work in terms of changing people's minds or getting them to see things your way? And I still have a lot of faith in the idea that we can reach each other with rational debate or with something like what I was trying to do in those conversations with cat callers.

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