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#12 Managing in Complexity with Dave Snowden

Being Human

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Journey from Complexity to Human-Centric Environments

The chapter follows the speaker's progression from consulting in decision support systems to founding Cognitive Edge, emphasizing the shift towards human-centric approaches. It explores the limitations of traditional engineering metaphors in complex systems and the successful application of a methodology across sectors. The discussion advocates for a balanced approach that considers different contexts and tools like sense maker for situational assessment.

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