How Do You Hold Space for the Hope That People Will Surprise You?

"I was like very surprised by one person, one family members response to me coming out," she says. "Is it even worth it to ponder if these people are capable of complexities or is that wasted energy? I don't know." She asks how you hold space for the hope that people will be as emotionally complex and capable of change and compassion as we hope them to be. 'We're talking about a deeply painful wound that's getting poked and prodded'