In February, 2024, Megan Garcia’s 14-year-old son Sewell took his own life.
As she tried to make sense of what happened, Megan discovered that Sewell had fallen in love with a chatbot on Character.AI – an app where you can talk to chatbots designed to sound like historical figures or fictional characters. Now Megan is suing Character.AI, alleging that Sewell developed a “harmful dependency” on the chatbot that, coupled with a lack of safeguards, ultimately led to her son’s death.
They’ve also named Google in the suit, alleging that the technology that underlies Character.AI was developed while the founders were working at Google. ‘Machines Like Us’ reached out to Character.AI and Google about this story. Google did not respond to request for comment and a spokesperson for Character .AI said “we do not comment on pending litigation.”
Host Taylor Owen spoke to Megan Garcia and her lawyer, Meetali Jain, to talk about her son and how chatbots are becoming a part of our lives – and the lives of children.
If you or someone you know is thinking about suicide, support is available 24-7 by calling or texting 988, Canada’s national suicide prevention helpline.
