#377: Loyalty Program Principles for Success and the Role of Loyalty Program Communications.
Let's Talk Loyalty
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The Disruptive Future of Chat GPT
Rick Steves: AI tools like chat GPT are potentially very disruptive, but disruptive in a good way. He says for the creative side, you're not going to be able to fight this progress. "I think there's some real opportunity to do a lot of things faster," he says.
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