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Etsy: Josh Silverman
Wisdom From The Top with Guy Raz
Etsy Is Like a Shopping Mall, Right?
The way Etsy makes money is you charge a commission, a fee, off every sale. And at one point, it was like 3.5% and then it went up in 2018 to 5%. There were sellers who were mad about this who said that's too much. How did you explain your position to them? "I think it's really important that we make decisions with data"
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