Chris Voss: Interview with a Master Negotiator
Make It Happen Mondays - B2B Sales Talk with John Barrows
The Difference Between Hostage Negotiations and Business Negotiations
"I don't want to be taken hostage to the future where you're painting this rosy picture for me in the future. It's going to happen," he says. "If we don't get ultimately somewhat of a win-win, those renewals don't happen" He adds: "It's a difference between the outcome and how the process felt"
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