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How to Outperform in One Part of the Business
Companies that are well-instrumented succeed in one part of the business. They understand every single metric and how that interrelated to other metrics, not surprisingly, they succeed in other parts of thebusiness. So see a problem, identify a problem, run toward the fire. Go figure out as fast as you can. And once you build that muscle firefighting, putting out the brightest burning fires, figuring out the problems, then you can translate that across departments.