How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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AI and the Future of Customer Experience
AI is getting better at helping us to fill in some of those gaps and those who don't fill out service. Where it's even better is taking that unstructured data and helping us to learn from that at scale. And so I'm bullish on AI's future in customer experience.
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