How I Became An Airbnb Millionaire | with Short-Term Rental Expert
Erika Taught Me
00:00
The Importance of Customer Service in Airbnb
When he was in law school, Aaron Carroll rented out his apartment and dorm on Airbnb. He says customer service is a big part of the business but it's not passive when you first get started. "I just didn't know how to automate things," said Carroll.
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