18min chapter

Business Lunch cover image

Streamlining for Success: Lessons from Amazon's Playbook

Business Lunch

CHAPTER

Improving Small Business Operations Through Process Mapping and Quality Control

The chapter delves into the importance of value engine mapping and business process mapping for small businesses, advocating for simple tools like whiteboards and sticky notes. It stresses the significance of identifying inefficiencies and fostering a culture of continuous improvement to enhance company communication and profitability. The discussion also touches on the role of CEOs in driving innovation, efficiency, and quality control while adapting to post-pandemic changes for increased profitability and valuation.

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