The Impact of Voice Interfaces in the Global South

Sally Kohn: We have to think about the impact socially and economically of some of the work that we want to do with voice interfaces. When you call an airline, she says, a lot of these call center staffers are people who speak English as a second language. And they don't speak in ways like our newscasters or how our Alexa devices sound,. There is some promising, really interesting changes in this direction but it's not yet conversational singularity for whom," said Kohn.