How OPower Uses Behavioral Science & AI to Reduce Energy Demand
Climate Rising
The Importance of Customer Experience in Energy Pricing
Some utilities offer free pay programs that will include more of that ongoing communication to customers. There is also a new piece of technology that's starting to be deployed in the industry. AMI advanced metering infrastructure 2.0 gives customers connectivity directly to them from their Wi-Fi network. So they can view their usage in real time and get notifications in real time if they're approaching their new demand peak.
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