Doing Customer Service Early on Is So Beneficial for Your Company

Search for “side hustle ideas” in Google and you’ll get a million and one results. In fact, side hustles have trended upward over the last couple years as people worked them to supplement their income during the pandemic—and many even used their side hustle as an exit path during the “Great Resignation.” Spencer Jan is the co-founder of SoloStove.com, and he is one of the side hustle success stories, having bootstrapped his way to a $2-billion valuation in only 8 years while working a full-time job for much of that time.

Listen in as he shares Solo Stove’s journey from being a side hustle to a highly profitable and valuable company. You’ll hear why he and his co-founder and brother, Jeff, obsessed over margins from the very beginning, as well as the painful reality they faced when they first went to sell. We also discuss the importance of profitable margins, how to stay lean as a company, and why it’s important to get out of the default mode of working more and instead spend more time on what matters most.

You can find show notes and more information by clicking here: https://bit.ly/3wEIh7C

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