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Ep. #50: Dhruv Gupta, CEO and Cofounder of Drumkit

The Freight Pod

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The Role of SOPs in Brokerage Efficiency

This chapter examines the vital function of Standard Operating Procedures (SOPs) in brokerage operations, highlighting their evolution alongside technology. The discussion underscores the balance between human decision-making and AI in optimizing business processes for enhanced operational efficiency.

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