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Keep on-call simple (Ship It! #36)

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Navigating the On-Call Challenge

This chapter delves into the complexities of being on call in modern tech businesses, examining the impact of time zones and the emotional toll on teams. The speakers share personal experiences and discuss the importance of learning from incidents, managing technical debt, and fostering clear communication during crises. They also highlight the significance of careful database management and technology choices, including the use of redundancy to mitigate risks during on-call scenarios.

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