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As a provider who's not a doctor, I started to have this feeling of if this happened, if when this happens to me, to my family, I'm going to think I want to hear you tell me the way that you're talking about it in the break room or behind the scenes. And what I joke is doctors often when they're with families, they give the NPR story, which is really, really long. It doesn't have interpretation with that. The family has to sort of impute. They have to sort of guess from the tone and what the clinicians are saying, what it means. "That feels unfair to me," she says.
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