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Strategy 10: Measure Performance to Improve Performance

Blueprint: Build the Best in Cyber Defense

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Understanding Metrics in Cybersecurity

This chapter explores the critical distinctions between measures, metrics, and KPIs in performance evaluation within cybersecurity. It emphasizes the importance of contextualizing data and aligning metrics with organizational goals, alongside a detailed discussion on SLOs, SLAs, and SLIs while addressing the diverse needs of stakeholders.

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