Change Is Hard, but It's Hard

i'd tried over the years a couple of times. And i hadn't been able to do it. It's not easy introducing change into organizationsa ye, hape theidea of change, buta change is hard. You got ded a great job with it and made really go job with it. Yes. So you actually put some systems in place and strategy and principles. What was it like putting those things into your business atd mades your team like it? How dothey, respond.