Exploring the concept of devotion in healthcare organizations and the challenges in maintaining it, this chapter discusses the management problem of fostering devotion among staff without overwhelming them. It also emphasizes the importance of data in identifying lapses in care and prioritizing high-risk patients.
Do marathons kill people who aren't in the race? Does when you're born make you more likely to get the flu? And what's the difference between a good doctor and a bad one? These are some of the questions Anupam Bapu Jena of Harvard University and EconTalk host Russ Roberts take up as they discuss Jena's book, Random Acts of Medicine.